Course curriculum

  1. 1

    • 1. Intro to Designing AI Assistants
  2. 2

    • 2. A wave of innovation

    • 3. The new standard in business

    • 4. What is conversation design?

    • 5. Psychology of conversations
  3. 3

    • 6. The conversation design workflow

    • 7. Use case: Let's buy some sneakers

    • 8. Conversation design fundamentals

    • 9. Wizard of Oz testing

    • 10. Behavior design and the expert rewrite

    • 11. Detailed conversation design

    • 12. One workflow
  4. 4

    • 13. Outro