Course curriculum

  1. 1

    • What is happening and why?

    • Brands and Voice

    • Challenges with Voices

    • Guest Speaker: James Fletcher of BBC
  2. 2

    • What to consider for a Voice

    • Involvement level

    • Voice in the Consumer Journey

    • Which datasets can you use for Voice?

    • How to get Buy-in for Voice Project

    • Guest Speaker: Martin of Audi

    • Guest speaker: Greg Hedges of RAIN
  3. 3

    • The basics of Voice design

    • Emotional Design

    • Finding use cases for Voice

    • Why is Voice UX so important?

    • Examples of Voice UX

    • Voice UX design tips

    • Designing conversations

    • Guest Speaker: Christine of Nestle

    • Guest Speaker: Jesus from Vueling Airlines
  4. 4

    • What will the future of Voice look like?

    • Guest Speaker: Lars from AMP Sound Branding